What is up with AT&T

I am an AT&T customer.  I have a dry-loop internet connection with DSL.  I've had the current wireless router/modem for about two years, a little over.  It is starting to decide on whether or not it wants to work.  Well, technology gets run down, I get that, I really do, it's normal wear and tear on the equipment.  Totally understandable.  However, what I don't get is why they can't send a new one to the AT&T store in my city.  Nope got go either 28 miles or 60 miles to the nearest AT&T stores.  Really, you can't just send it to that one.  Nope, they don't sell modems at that store.  So, you're telling me that the only reason that you can't send an already paid for modem to a store five minutes away from where I live is because they don't sell them.  I'm not going there to buy one, I am going there to pick the one I already paid for up from them.  Seriously?  I know it's not the poor Indian man's fault that he doesn't understand, but he explains to me that the computer in front of him is telling him that those are the two closest locations to where I live.   All I have to say is that AT&T better hurry up and figure out how to fix this.  Especially with gasoline being around four dollars per gallon.  The money I am trying to save by having them ship it to one of their stores so I can go pick it up will be what it would cost to put the gasoline in my car to go and pick it up.  So, yeah, not saving any money doing that.  So just pay the shipping cost and have them send it to my house.  Yeah, I lost it, I started just going off on why they can't just send it to the store where I live.  I apologized for yelling at the poor guy, his name was Raj, and I hung up.  Really, and why can't Americans do Tech Support, because it's cheaper to send it overseas to India.  Wow, I would think that it would be common sense to say,"Sorry foriegn countries and American Corporations, but us being the US Government, well, we think that all those jobs that you are shipping overseas, well we think those should go to all those unemployed Americans that are looking for work.  Given the current economic situation that we are in.  Don't worry, things will get better."  Thank you US Government for doing that.

Nope, that shit won't happen, wanna no why, cause according to their statistics, we only have a 13% unemployment rate.  What a joke, when the hell was this crap written, 1902?  The only way that you count for being unemployed is if you are a man, have applied for a job within the last four weeks and haven't been unemployed for longer than 6 months.  If you don't fit in that criteria, you don't count for unemployment.  You would think that there would be some kind of social breakout of "WTF US Government, that don't seem right, you should change that."  But there isn't.  Why?

How the US Government actually counts unemployment can be found here: http://www.bls.gov/cps/cps_htgm.htm#unemployed

So what now?

So, now I am a college graduate with a Bachelor of Science.  That degree has three majors, Physics, Mathematics, and Computer Information Systems (CIS).  This last major is most commonly interpreted as CSI and people think I'm gonna be on one of those shows.  I find this very funny.  Seriously, sometimes I even laugh out loud.  However, now that have this degree, I still have no idea what I want to do with my life.  Funny how life just hasn't clicked.  I don't know if other people just have no idea what they want to do with there life or what.  I mean, when I was a kid, I wanted to be a mechanic, work on cars, but my dad always asked me why I wasn't outside helping when we were fixing a car.  Yeah, I was inside tinkering with my computer.  DOS 5.0, what an OS.  Yeah, not happening anymore.  But, that started another interest into computers.  I had always been fascinated with resistors, yeah, I don't know why, but I always tore apart old electronic things and never fixed them, but tore them apart.  So, when I did graduate from high school, I initially went to DeVry Institute of Technology in Addison, IL.  There I entered into the Electronic Engineering Technology program or EET.  yeah, trimesters and I would have a bachelor's in three years.  Yeah, it didn't work out.  I was gone a whole whopping year, had one job, then a funeral, then lost my job because of the funeral and yeah, 18 and stupid when it came to "oh, I should call work to let them know that I won't be there."  yeah, learned the hard way, which apparently hasn't changed in 14 years, cause now I'm gonna be 32 and I have completed two things in my life that I am proud of.  One being the Bachelor's degree, the second being my Tech license for HAM radio.  Yep, that's it.  I may have completed other things, but only those two are stuck in my head as achievements.  Well, I kinda wanna be a writer, but it's best to have something to fall back on, which is why I completed the Bachelor's degree with three majors in seven years.  So now what?