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Sunday, May 29, 2011

What is up with AT&T

I am an AT&T customer.  I have a dry-loop internet connection with DSL.  I've had the current wireless router/modem for about two years, a little over.  It is starting to decide on whether or not it wants to work.  Well, technology gets run down, I get that, I really do, it's normal wear and tear on the equipment.  Totally understandable.  However, what I don't get is why they can't send a new one to the AT&T store in my city.  Nope got go either 28 miles or 60 miles to the nearest AT&T stores.  Really, you can't just send it to that one.  Nope, they don't sell modems at that store.  So, you're telling me that the only reason that you can't send an already paid for modem to a store five minutes away from where I live is because they don't sell them.  I'm not going there to buy one, I am going there to pick the one I already paid for up from them.  Seriously?  I know it's not the poor Indian man's fault that he doesn't understand, but he explains to me that the computer in front of him is telling him that those are the two closest locations to where I live.   All I have to say is that AT&T better hurry up and figure out how to fix this.  Especially with gasoline being around four dollars per gallon.  The money I am trying to save by having them ship it to one of their stores so I can go pick it up will be what it would cost to put the gasoline in my car to go and pick it up.  So, yeah, not saving any money doing that.  So just pay the shipping cost and have them send it to my house.  Yeah, I lost it, I started just going off on why they can't just send it to the store where I live.  I apologized for yelling at the poor guy, his name was Raj, and I hung up.  Really, and why can't Americans do Tech Support, because it's cheaper to send it overseas to India.  Wow, I would think that it would be common sense to say,"Sorry foriegn countries and American Corporations, but us being the US Government, well, we think that all those jobs that you are shipping overseas, well we think those should go to all those unemployed Americans that are looking for work.  Given the current economic situation that we are in.  Don't worry, things will get better."  Thank you US Government for doing that.

Nope, that shit won't happen, wanna no why, cause according to their statistics, we only have a 13% unemployment rate.  What a joke, when the hell was this crap written, 1902?  The only way that you count for being unemployed is if you are a man, have applied for a job within the last four weeks and haven't been unemployed for longer than 6 months.  If you don't fit in that criteria, you don't count for unemployment.  You would think that there would be some kind of social breakout of "WTF US Government, that don't seem right, you should change that."  But there isn't.  Why?

How the US Government actually counts unemployment can be found here: http://www.bls.gov/cps/cps_htgm.htm#unemployed

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